- Introduction
Introduction
and Overview of the Course
The
Challenge of Crime in Our Society
- Technical
Knowledge
The
Application of Science and Technology Office Management
Improving
Departmental Organization
Work
Planning
Records
Systems
Fiscal
Management
Sources
of Revenue
Budget
Preparation and Presentation
Wage
and Salary Administration
Inventory
& Control of Equipment and Facility
Operations
Management
Formulation
& Implementation of Policy
Staff
Inspection
Internal
Investigation
Improving
Supervision
Improving
Middle Management
Improving
Field Operations
- Personal
Skills
Personnel
Administration and Management
Management
by Objectives
Motivation
Techniques
Training
as a Management Tool
Counseling
and Interviewing
Performance
Review and Evaluation
Grievance
Procedures
Delegation
of Authority
Morale
and Discipline
Communication
Skills
Conference
Leadership
Oral
and Written Reports
Effective
Speaking, Reading and Writing
- Community
Relations
The
Importance of Adequate Policy and Procedures
Gaining
and Maintaining a Good Public Image within the Community
Effective
Methods of Processing Citizen Complaints
Working
with Public Information Media
Working
with Identifiable Groups Within the Community
Working
with Other Agencies
Law
Enforcement's Role in Crime Prevention and Control